Welcome to Zaroriat. These Terms and Conditions govern your access to and use of zaroriat.com (the “Website”) and the purchase of products through it. By using the Website or placing an order, you agree to be bound by these Terms and Conditions in accordance with the applicable laws of Pakistan, including the Electronic Transactions Ordinance 2002, the Prevention of Electronic Crimes Act 2016, relevant provincial consumer protection laws, and the national e-commerce policy framework.
You must be at least 18 years of age to use this Website or place an order. By using the Website, you confirm that you meet this requirement.
We make reasonable efforts to ensure that product descriptions, images, pricing, and availability are accurate. An order becomes a binding contract only after dispatch confirmation is issued. We reserve the right to refuse or cancel any order at our discretion.
All prices are listed in Pakistani Rupees (PKR) and include applicable taxes in accordance with the Sales Tax Act, 1990. Accepted payment methods include approved digital payment services and cash on delivery, where available. Withholding or other applicable taxes may apply to cash-on-delivery orders as per FBR regulations.
Orders are processed within a reasonable timeframe. Delivery timelines and charges may vary based on location and courier services. Risk of loss or damage transfers to the customer upon successful delivery.
Eligible products may be returned within 7 days of receipt, provided they are unused, in original packaging, and accompanied by proof of purchase. Refunds, exchanges, or store credit are subject to inspection. Shipping charges are non-refundable unless the return is due to our error. This policy complies with applicable provincial consumer protection laws.
Personal information is collected and processed in accordance with applicable Pakistani laws and our Privacy Policy.
All Website content is the intellectual property of Zaroriat and may not be copied, reproduced, or used without prior written consent. Unlawful use of the Website is strictly prohibited under the Prevention of Electronic Crimes Act, 2016.
The Website and its content are provided on an “as is” basis. To the maximum extent permitted by law, Zaroriat’s liability shall be limited to the amount paid for the relevant order.
These Terms and Conditions are governed by the laws of Pakistan. Disputes shall first be resolved amicably; failing which, they shall fall under the jurisdiction of Pakistani courts, with preference to consumer courts where applicable.
We reserve the right to update these Terms and Conditions at any time. Continued use of the Website constitutes acceptance of the revised Terms.
For inquiries, contact us at: